Below are some of our most frequently asked questions, or FAQs (and here you thought it meant
"find another quail", silly you) and other helpful or useful (or even un-useful) information.
What is ChoreMonster?
ChoreMonster is a suite of web and mobile apps that aims to make chores fun for parents and kids. Kids
can earn points by completing chores that they can turn in for real life rewards like ice cream, an
hour of Xbox or even a canoe trip. Parents can enjoy a simple, hassle-free, digital system that takes
the tension out of family chores. Our mission at ChoreMonster is to improve the lives of parents and
children with the tools they use every day (for a more in depth view into our thinking, you can read this).
Register through our website or app, confirm your registration
by clicking the link in an email, and begin using ChoreMonster. From there you can quickly add a child,
create chores with point values and rewards that are earned by saving up points. As a child completes
chores and requests rewards, a parent can either approve or deny each chore or skip over chores that
will not be completed.
A child logs into ChoreMonster via the website or app with their own
unique username and password. Once logged in, a child can check on current and upcoming chores, let
their parents know if they're done, view potential rewards, and for members each completed chore will
earn a ticket to spin the wheel in the Monster Carnival where they either get a consolation prize
(a dead fish, a jar of farts, etc.) or a new monster. If you want to learn about various ways to use
the reward system,
read our tutorial.
ChoreMonster is geared toward kids aged 4 to 12 with access to the internet through a computer or iOS device
like an iPod Touch, iPhone, or iPad. ChoreMonster is free to use with the exception of the Monster Carnival
and Monster Marketplace. After establishing a habit of using our system, we hope that you and your child
begin to find the process of helping with household chores painless (and dare we say fun). While we make
no guarantees that your child will beg to do their chores, it has been known to happen.
How do I register?
Registration is easy. Just sign up for a new account by
filling in the form completely with your full name, a valid email address, a username and password,
and your role within the family (mom, dad). Hit "REGISTER" and look for an email from us confirming
your registration (this part is important, so that we know that you're in fact real and not some
robot or zombie or being from an alternate universe). Click the link in the email and start using
ChoreMonster. That's it.
What do I get with membership?
Purchasing a membership for ChoreMonster gains your child access to a the Monster Carnival. The Monster
Carnival is our marketplace for your child to win new monsters and in the near future gain access to games,
puzzles, and virtual goods in the Monster Marketplace, among many other things. Each chore your child
completes earns them a single ticket to spin the wheel and win monsters or consolation prizes in the
Monster Carnival. Without a membership, your child will still be able to complete chores and gain points
towards rewards, but will not earn tickets.
All memberships bought via our website are recurring; so whether you get monthly, biannual, or annual
membership, you will be automatically billed when that time period has renewed/recurred. If you purchase
a membership via an iOS device, your membership will not be recurring. You can cancel at any time.
If your membership does expire, your child's access to the Monster Carnival will be closed and all
monsters and future interactivity with games, puzzles, marketplace, etc, will be locked until your
membership is renewed. You can cancel or renew your membership at any time. There are no obligations.
Membership via the website has three price options: $4.99 per month, $27.99 for 6 months
(equal to $4.66 per month), or $49.99 per year (equal to $4.16 per month).
You can also get a membership via our iOS app (and for reasons beyond our control and sanity, we cannot
offer a recurring billing option within the iOS app at the moment) with price options: $6.99 per month,
$29.99 for 6 months, or $52.99 for a year.
Membership is one way for us to continue to operate and improve ChoreMonster (I'd say the word
"monetize" but that really belittles everyone) - to draw more monsters, develop puzzles, games,
animations, virtual goods, and other things to make our app more awesome for your kids. Plus, along
with your membership you'll get A LIFETIME SUPPLY OF HUGS! Well, we can't actually give you a lifetime
supply of real hugs, so consider them a virtual version of a real-life hug.
We also don't know how long your lifetime is, or our lifetime for that matter. We hope it's a long,
long time. Wow, we just got really depressing there. HUGS! Ok, we're good. To recap: Membership nice,
good, love, go, do, be, happy, yay!
How do I add child/chore/reward?
If at any point you need help, just click the circle "?" icon at the top of the page - which will
display a menu of options. You will then be guided through the steps to take to add a child, a chore,
or a reward. At any point you can close the dialog box by clicking the "X".
Where does my child log in?
Your child has their own unique area of our website and app (completely separate from the parents).
They log in using the username and password you gave them, by going to the Kids area at
https://www.choremonster.com/kids. Here your child will be able to see their current and overdue
chores and how many points each chore is worth, their points and rewards, and a library of all the
monsters they've won in the Monster Carnival.
What do you do with my child's information?
When adding your child in the Parents section of the website, we ask for a limited amount of information
about your child including sex, birthday, and an email address. The email address is not required, but
if one is provided it will be used to send notifications related to birthday greetings, chores, rewards,
and monsters (which is not yet active) but never any solicitations or newsletters. You can read more
What is the Monster Carnival?
Whenever your child completes a chore and you approve it, they get a ticket to spin the wheel in the
Monster Carnival. If a "CLOSED" sign appears, it's either because your child has no approved chores
and no tickets or you're not a member of ChoreMonster. When your child spins the wheel they have a
chance to win a Monster or a consolation prize. If they win a monster, that monster will be kept in
the "Monster" section of the web or mobile app.
Is the "potty humor" necessary?
Yes. Absolutely. Fart face.
I have a split family. Will ChoreMonster still work for me?
Of course kids in a split household can still use ChoreMonster!
Here are two things that we suggest:
First, if the chores and rewards are separate in each house, we recommend that you
have two separate, distinct ChoreMonster accounts and manage each household and set
of chores individually. Second, if you want to manage the chores together, you will
just need to share the parent login between the two households.
Why doesn't the site/app do _______?
We love your feedback. We really do (I know many people say that and don't mean it, and then they
explain how they really mean it unlike everyone else, but we really do mean it. Seriously). As we
are in our infancy, moving at the speed of an exploding star traveling on a rocket that is attached to
light, we value your input in helping us to make the experience for our users that much better. That
being said (yeah, here comes our rebuking), not everything is something we will consider. Often
we have to make choices to keep our system as simple and scalable for all the various ways in which a
family or an individual or a child might act and think. Sometimes it's just not a good idea (there,
we said it, but we still love you, here, have some ice cream).
We are planning many things, here are a few (that we can disclose):
- More monsters. More and more and more. With more interactivity with them — including but not
limited to virtual items, coloring, randomized speech.
- Other things we can't tell you about that might change your life forever.
Things we will not be doing:
- Adding an abundance of "customizable" content. Too much customization creates confusion and renders the
simplicity and efficiency of the site useless. Everyone's family interacts differently — using, thinking,
exploring, and implementing things in unique ways. We simply are unable to make something that makes
everyone happy (but you knew that) nor is it our goal.
- Allowing for printable chore charts. That simply goes against our whole mission to connect parents and
kids in the digital world. There are lots of resources and places where you can get those, but we will
not be one.
- Creating a calendar view. Why? Because a calendar, as efficient a function as it seems, is ultimately
an interface. Putting a calendar on our site would not only interfere with the established interface,
it would destroy our desire to keep things simple and easy. While you might be used to a calendar, we
feel it limits and complicates the process we have set in place in our chore management system.
Why is there no Android app?
At the moment we're working to find the best method to deliver content to Android users - all of which
is determined by time, effort, and cost. Whether it's a native app or mobile web, rest assured we hear
you, oh Android user, and the hamsters are hard at work.
If I have an idea, concern and/or question who do I contact?
All comments, questions, concerns, issues, and even praise (we like that too, really, don't be shy
about saying nice things sometimes) should be directed to our FreshDesk page
— or by clicking the "FEEDBACK" button you'll see on the right side of the page on the Parents
website. We try to respond to all your feedback as quickly and as helpfully as we can.
Are there any Child Labor Laws I need to be aware of (related to chores)?
If you thought you'd see an actual legal document containing various child labor laws in the United States
or Australia or Bermuda (or wherever it is you might be located), then how little you know
us. In all honesty, we don't know anything about Child Labor Laws. What we do know is that it's
probably bad, if not morally reprehensible, to force a 5 year old to build a patio or haul 150lbs of rocks
to your "meditation garden". If you want actual legal insight into child labor laws, go to LegalZoom or
your local senator or Google or something, we don't know. But if you want sarcastic and completely useless
advice on how your 7 year old might not be able to handle that power sander, then you're in the right place.
As a parent it's easy to become drunk with power as you see your kids want to do more and more chores around
the house*. Clearly your desire as a parent (or grandparent or guardian or captor) is to have your
kids help around the house and eventually build a self-motivated work ethic. But to jump from having your
child make the bed to powerwashing the fence might not be the best way to achieve this goal (especially
if you sit in a lawn chair drinking a beer as you tell them to put their back into it).
As your kids complete their chore list, you might think, "Well, the basement walls are full of holes, smudges,
scrapes, dings, and that one discoloration that we will not mention; maybe little Henry could get some
spackle and patch that baby up?" And we wouldn't blame you for thinking that. But don't do it. Trust us.
Even if it seems plausible, like "It's just painting a wall", kids and paint can sometimes create more
problems than solutions.
In an effort to be mildly helpful, here's a short list of things to avoid when implementing a chore schedule
for your children:
- Orange jumpsuits
- Shovelling ditches
- Referring to your child as a number ("No. 714564, Clean Up The Plates")
- Anything involving paint
- Calling bedtime "Lockdown"
- Electric power tools
- Using doors that lock from the outside
- Areas that could potentially allow for a sibling to be shoved into a small space
- Unnecessarily sharp objects
* We cannot claim that every child will ask for more chores, but it certainly does happen more than you'd think.
Can I use this on my employee/spouse/self?
We can neither condone nor prohibit the use of ChoreMonster for matters pertaining to spousal household
obligations, employee incentive initiatives, or personal reminder systems. We can officially say that we
find it awesome that you are so excited and desiring to use ChoreMonster that you will implement it in
ways we'd never imagine.